Frequently Asked Questions:
1. What services does W&F Moving provide?
We offer full-service residential and commercial moving, local and long-distance moves (within our service area), packing and unpacking, loading and unloading, furniture disassembly and reassembly, and in-home or on-site item relocation.
2. How do I request a moving quote?
You can request a free quote by filling out our online form, calling us directly, or messaging us through the contact page. We typically respond the same day.
3. Are your quotes free?
Yes. Every estimate we provide is free and comes with no obligation.
4. Do you offer in-home or virtual estimates?
Yes, we offer both. For larger or more complex moves, an in-home or virtual walkthrough helps us give the most accurate quote.
5. How far in advance should I book my move?
We recommend booking 2–4 weeks in advance, especially during peak moving seasons (summer and weekends). However, we do our best to accommodate last-minute moves whenever possible.
6. Are you licensed and insured?
Yes. W&F Moving LLC is fully licensed and insured. Your belongings are protected throughout the entire moving process.
7. What areas do you serve?
We serve Horry, Georgetown, and Brunswick Counties. If you’re unsure whether you’re in our service area, contact us—we’re happy to help.
8. What forms of payment do you accept?
We accept cash, major credit/debit cards, and (if applicable) electronic payments. Payment details will be discussed during booking.
9. Do you require a deposit?
Some moves may require a small deposit to secure your date and crew. This is applied toward your final balance.
10. What is your cancellation policy?
We understand plans change. If you need to cancel or reschedule, please notify us as soon as possible. Contact us for specific cancellation terms.
11. What can I expect on moving day?
Our crew will arrive on time, complete a walkthrough, protect floors and doorways as needed, and begin carefully packing, loading, and securing your items. At your new location, we’ll unload and place everything where you’d like it.
12. Do you provide packing materials?
Yes. We offer boxes, tape, packing paper, and specialty supplies. We can also provide full or partial packing services upon request.
13. Will you disassemble and reassemble furniture?
Absolutely. We can disassemble beds, tables, and other furniture items and reassemble them at your new home.
14. Can you move heavy or specialty items?
Yes. We move pianos, safes, appliances, gym equipment, antiques, and other specialty items. Please let us know beforehand so we can bring the proper equipment.
15. Are my items insured during the move?
Yes. Basic liability coverage is included, and upgraded valuation options may be available. Ask us if you’d like additional protection for high-value items.
16. How should I prepare for the move?
We recommend:
- Packing in advance (unless we are packing for you)
- Labeling boxes by room
- Setting aside items you’ll move yourself
- Making sure pathways are clear for movers
17. What items cannot be moved?
For safety reasons, we cannot transport:
- Hazardous materials (fuel, paint, chemicals)
- Explosives or firearms without proper clearance
- Perishable food items
- Live plants (depending on distance)
If you’re unsure, just ask!
18. Do I need to empty furniture drawers before moving?
Light items like clothing can remain in drawers, but heavy or fragile contents should be removed to ensure safe transport.
19. How long will my move take?
Move duration depends on home size, distance, number of belongings, and services requested. We provide estimated timeframes with every quote.
20. What happens if it rains or the weather is bad?
We move in most weather conditions, and our team takes extra precautions to protect your belongings. If conditions become unsafe, we may temporarily pause the move for safety.
21. Do you offer storage?
If you need temporary storage, let us know. We can help arrange secure storage options through our trusted partners.
22. Can I help during the move?
Absolutely—you’re welcome to assist if you’d like. Just keep safety in mind and let the movers handle the heavy lifting.
23. How can I contact W&F Moving?
You can reach us via phone, email, or our website contact form anytime. We’re always happy to answer questions or provide guidance.